How well does my organization communicate with (prospective) donors?
Exemplary analytical questions:
- What (quality of) information can donors obtain on the organization’s website?
- To what extent is it easy / hard for a (prospective) donor to (personally) get in touch with the organization?
- What is the response time upon requests from (prospective) donors?
- Does the organization present itself coherently and consistently in public considering all communication channels used?
Benefit: conclusions and recommendations for action in the fields of fundraising, public relations / communications and donor support
